I will choose three competitors which have the similar solution or have the function to provide a way to deliver the essentials.
For my heuristic analysis, I will follow the “**10 Usability Heuristics for User Interface Design”** from Nielsen Norman Group, and choose three of ten principles to analyze and dive deeply into the pros and cons of these competitors.
<aside> 1️⃣ Visibility of system status
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<aside> 2️⃣ Flexibility and efficiency of use
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<aside> 3️⃣ Help and documentation
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| Ranking | Definition |
|---|---|
| ⭐️⭐️⭐️⭐️⭐️ | Completely satisfy the user’s usability test and conform to the three principles |
| ⭐️⭐️⭐️⭐️ | Have potential to implement the whole functions and satisfy the heuristic evaluation |
| ⭐️⭐️⭐️ | Have business prototype, but need to improve the user interface |
| ⭐️⭐️ | Weak experience and knowledge in the industry, uncleared user interface |
| ⭐️ | no related business experience and awful user interface |
The Home Depot has more experience in this industry. And, it has the function to deliver on schedule, but the application has too many functions and does not serve other retailers. Otherwise, the scheduled delivery is not a main function for the Home Depot application. If there is an application that focuses on fast delivery, and connects all the retailers in this industry, it will increase the usability and be more popular.